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Every look-up and every change is made as the person\nusing it, through the same checks the app applies on its pages. An employee's assistant cannot\nread a colleague's private records, a department head's cannot reach another department, and\nnobody's assistant can reach another organization.",[613,617,618],{},"It only works with BookYourPTO. It politely refuses questions about anything else, and treats\nwhat is written in records, files and tool results as information, never as instructions.",[608,620,622],{"id":621},"settings-intelligence","Settings > Intelligence",[613,624,625,626,629],{},"Executives and administrators decide who can use the assistant in ",[627,628,622],"strong",{},".",[631,632,634],"h3",{"id":633},"access","Access",[613,636,637,638,641,642,644],{},"The assistant is ",[627,639,640],{},"on for everyone"," by default. On the ",[627,643,634],{}," tab you can:",[646,647,648,655,662],"ul",{},[649,650,651,652,629],"li",{},"Switch it off for whole ",[627,653,654],{},"departments",[649,656,657,658,661],{},"Switch it off for individual ",[627,659,660],{},"people",", using the department filter and search to find them.",[649,663,664,665,668],{},"Switch a person back ",[627,666,667],{},"on"," inside a department that is switched off.",[613,670,671,672,675,676,679],{},"Choose ",[627,673,674],{},"Save changes"," to apply the changes. A person it is switched off for no longer sees the\n",[627,677,678],{},"Assistant"," link or the assistant button, and is told only that it is not available to them.",[631,681,683],{"id":682},"company-usage","Company usage",[613,685,686,687,689,690,693,694,697,698,693,701,704,705,708],{},"The ",[627,688,683],{}," tab shows how much the organization has used today, this week and in total,\nand how many people used it this week. Below that, a per-person table shows each person's usage\n",[627,691,692],{},"Today",", ",[627,695,696],{},"This week"," (against the weekly allowance), ",[627,699,700],{},"Questions this week",[627,702,703],{},"All time"," and\nwhen they ",[627,706,707],{},"Last used"," it. It shows amounts only, never what anyone asked.",[613,710,711,712,715,716,719],{},"Each person sees their own usage in ",[627,713,714],{},"Settings > Usage"," (see\n",[717,718,296],"a",{"href":297},").",[631,721,723],{"id":722},"help-improve-intelligence","Help improve Intelligence",[613,725,726,728,729,731,732,734,735,738],{},[627,727,723],{}," decides whether BookYourPTO may use your organization's assistant\nconversations to make the assistant better. It is on the ",[627,730,634],{}," tab, ",[627,733,667],{}," by default, and\nonly ",[627,736,737],{},"executives"," can change it; administrators see it but cannot change it. A change is saved\nstraight away.",[646,740,741,752],{},[649,742,743,746,747,751],{},[627,744,745],{},"On:"," BookYourPTO may keep de-identified copies of conversations, with names, email\naddresses, phone numbers, identification numbers, addresses, dates and amounts removed or\nreplaced, and review them to find and fix problems. At an important moment, such as after a\nthumbs-down or when a change failed, the assistant may also ask the person whether to share\nthat conversation in full (see ",[717,748,750],{"href":749},"#sharing-a-conversation","Sharing a conversation"," below).",[649,753,754,757],{},[627,755,756],{},"Off:"," the assistant never asks anyone to share a conversation, and BookYourPTO makes no\nde-identified copies of your organization's conversations. Only usage signals with no message\ntext are kept.",[613,759,760,761,629],{},"Either way, nothing is used to train an AI model. The full rules are in section 7.3 of the\n",[717,762,766],{"href":763,"rel":764},"https:\u002F\u002Fwww.bookyourpto.com\u002Fprivacy",[765],"nofollow","Privacy Policy",[608,768,770],{"id":769},"misuse-is-recorded","Misuse is recorded",[613,772,773,774,777,778,781],{},"Requests that look like misuse, such as asking for system secrets or another organization's data,\ntrying to override the assistant's instructions, or pasting an injection payload, are refused and\nrecorded as ",[627,775,776],{},"AI Assistant Misuse"," under ",[627,779,780],{},"Settings > Security > Security Violations",", so\nadministrators and executives can review them. The record includes the first 200 characters of the\nmessage that was flagged. The most serious never reach the assistant at all.",[608,783,785],{"id":784},"your-conversations","Your conversations",[646,787,788,794,800,812,821],{},[649,789,790,793],{},[627,791,792],{},"Conversations are never used to train AI models",", ours or anyone else's.",[649,795,796,799],{},[627,797,798],{},"Your chats are private to you."," Nobody else in the organization can open them. The only\nexception is the excerpt kept with a misuse record (above).",[649,801,802,805,806,811],{},[627,803,804],{},"What the AI model provider sees."," To write an answer, the assistant sends your message, the\nconversation so far, the records it reads for you, your attached files and your remembered facts\nto BookYourPTO's AI model provider, which may not use them to train its models. Providers are\nlisted on the ",[717,807,810],{"href":808,"rel":809},"https:\u002F\u002Fwww.bookyourpto.com\u002Fsubprocessors",[765],"Subprocessors"," page.",[649,813,814,817,818,820],{},[627,815,816],{},"Deleting your data includes the assistant."," A privacy data-deletion request (see\n",[717,819,58],{"href":59},") also deletes your\nassistant chats, remembered facts and attached files.",[649,822,823,826],{},[627,824,825],{},"Not on the public demo."," The assistant is not available on the BookYourPTO demo site, where\nsign-ins are shared.",[608,828,830],{"id":829},"how-bookyourpto-improves-the-assistant","How BookYourPTO improves the assistant",[646,832,833,839,848,854,860,866],{},[649,834,835,838],{},[627,836,837],{},"Usage signals, for every organization."," For each answer BookYourPTO keeps signals with no\nmessage text: the mode and model used, how long it took, which actions failed and their error\ncodes, whether a confirmation was cancelled, whether the question was corrected, token counts,\nand any rating with its reason. They help find what goes wrong.",[649,840,841,844,845,847],{},[627,842,843],{},"De-identified copies,"," only while ",[627,846,723],{}," is on (above).",[649,849,850,853],{},[627,851,852],{},"Who looks at them."," Only authorized BookYourPTO staff, to find and fix problems, check the\nquality of answers and actions, and improve prompts, tools and features. They may use AI tools\nfrom BookYourPTO's existing AI provider to help, under terms that do not allow training on the\ndata. It is never sold, shared with other customers or used for advertising.",[649,855,856,859],{},[627,857,858],{},"How long."," Usage signals, de-identified copies and shared conversations are kept for no more\nthan 24 months. Files exported for a particular review are deleted within 30 days of it.",[649,861,862,865],{},[627,863,864],{},"Deleting removes it."," Deleting a conversation, or erasing a person's data, removes it from\nfuture improvement copies; copies already exported for analysis are deleted within 30 days.",[649,867,868,871],{},[627,869,870],{},"Calendar account details are left out."," Information that comes from Google, such as the email\naddress of a connected Google Calendar, is removed from anything kept for improvement.",[631,873,750],{"id":874},"sharing-a-conversation",[613,876,877,878,880],{},"When something has gone wrong in a chat (you gave an answer a thumbs-down, an action failed, you\ncancelled an approval card, the assistant said it was done while a change had failed, or you asked\nthe same question again), the assistant may ask below its answer whether you are willing to share\nthat conversation in full. It asks at most once every 7 days, and never twice in the same chat.\nIt never asks on the public demo or while ",[627,879,723],{}," is off.",[646,882,883,889,895],{},[649,884,885,888],{},[627,886,887],{},"Share full conversation"," keeps the whole conversation, including the actions taken and their results, with\npeople's names, contact details and identification numbers replaced. Dates and amounts are kept,\nbecause they are often what went wrong.",[649,890,891,894],{},[627,892,893],{},"No, keep it de-identified"," treats the conversation like any other.",[649,896,897,900],{},[627,898,899],{},"Don't ask again"," stops the question for you.",[613,902,903,904,906,907,629],{},"To withdraw a choice to share, or to object to your conversations being used this way, ask your\norganization's executives to switch ",[627,905,723],{}," off, or email\n",[717,908,910],{"href":909},"mailto:privacy@anhourtec.com","privacy@anhourtec.com",{"title":912,"searchDepth":913,"depth":914,"links":915},"",1,2,[916,917,923,924,925],{"id":610,"depth":914,"text":611},{"id":621,"depth":914,"text":622,"children":918},[919,921,922],{"id":633,"depth":920,"text":634},3,{"id":682,"depth":920,"text":683},{"id":722,"depth":920,"text":723},{"id":769,"depth":914,"text":770},{"id":784,"depth":914,"text":785},{"id":829,"depth":914,"text":830,"children":926},[927],{"id":874,"depth":920,"text":750},"Who can use BookYourPTO Intelligence, how executives and administrators switch it on or off for departments and people, company usage, misuse records, what happens to conversations, and the Help improve Intelligence setting.","md",null,{},{"icon":303},{"title":300,"description":928},"OrGiI8EJQCcE2G6ddmQL9-FXKkohRvX9zzgwkx1gFQA",[936,938],{"title":296,"path":297,"stem":298,"description":937,"icon":81,"children":-1},"How BookYourPTO Intelligence usage is measured per person, by session and by week, what happens at the limit, and where to see your usage.",{"title":305,"path":306,"stem":307,"description":939,"icon":308,"children":-1},"Type \u002F in the BookYourPTO Intelligence message box for commands that start chats, change the mode, manage memory, export a chat and show your usage.",1794720478290]