Mobile app updates and feedback

The BookYourPTO mobile app lets you know when a newer version is in the App Store or Google Play, and you can send the BookYourPTO team feedback without leaving the app.

When a new version is available

• What's new. When you open the app and a newer version is out, a sheet shows what changed and an Update App button that opens the App Store or Google Play. Choose Not now to keep going; it comes back at most once a day, the next time you open the app, until you update. It does not appear when you return to the app from the background.
• In Settings. While an update is waiting, Profile → Settings shows Update to latest version with your version and the new one, in the App section just above Danger zone. Tap it to open the store.
• Notification. You also get one notification when a new version is released. To stop these, turn off Profile → Settings → Notifications → New app versions.

When an update is required

Very rarely, an old version of the app stops working with BookYourPTO, for example after a change to how the app talks to the server. On that version the app shows Update required and asks you to update before continuing. Update from the App Store or Google Play and open the app again.

Which version you have

Scroll to the bottom of Profile → Settings, below Sign out. The app's version is shown under the BookYourPTO logo, with Update available beneath it when there is a newer one.

Send feedback

Open Profile → Settings → Help & legal → Send feedback. Your email app opens a new message to the BookYourPTO team with the subject and your app version, phone model and notification setting filled in, so the team can look into it. Write what happened or what you would like, and send it from your own email; the team replies to you there.

If your phone has no email app set up, the app shows the address instead, with a button to copy it.