Features

Email Configuration (SMTP)

Learn how to configure SMTP settings to enable system emails such as notifications, alerts, and user communications.

What Is Email Configuration?

The Email Configuration section allows administrators to set up SMTP (Simple Mail Transfer Protocol) settings for sending system emails from BookYourPTO.

Configured email settings are used for:

  • Notifications and alerts
  • User account actions (e.g., password resets)
  • System-generated communications

Before You Begin

Ensure you have the following details from your email provider:

  • SMTP Host
  • SMTP Port
  • SMTP Username
  • SMTP Password
  • From Name
  • From Email Address

Configuring SMTP Settings

Navigate to: Settings → Email Configuration

Enter the following details:


SMTP Host

  • The SMTP server address provided by your email service

Example: smtp.office.365.com


SMTP Port

  • The port used to send emails
PortSecurity
587STARTTLS (recommended)
465SSL/TLS

SMTP Username

  • Typically the email address used for authentication

SMTP Password

  • Password associated with the SMTP account
Use an app-specific password instead of your primary account password when supported.

From Name

  • Display name shown in the recipient’s inbox

Example: BookYourPto Notifications


From Email Address

  • Email address used as the sender
  • Must be authorized by your SMTP provider

Security Settings

Configure encryption and certificate validation for secure email transmission.


Encryption Type

OptionBehavior
SSL/TLS (Port 465)Encrypts the connection immediately
STARTTLS (Port 587)Upgrades the connection to secure TLS after connecting

Certificate Validation

SettingBehavior
ONRejects invalid or self-signed certificates
OFFAllows self-signed certificates (for testing environments)
For production environments, enable certificate validation and use secure ports (465 or 587).

Email Behavior

  • All emails are sent using configured SMTP settings
  • Changes take effect immediately after saving

Possible Issues

Incorrect configuration may result in:

  • Failed email delivery
  • Authentication errors
  • Connection timeouts

Notes

  • Ensure your email provider supports SMTP access
  • Some providers require:
    • App passwords
    • SMTP enablement in account settings
  • Email delivery reliability depends on:
    • Provider configuration
    • Network and security settings